Refund policy

Our 90-Day Money-Back Guarantee. If you're not happy with how you feel within 90 days of delivery, we'll refund you in full - no questions asked. This applies to your first order of any product, opened or not, because we know supplements need time to judge.

How to claim. Email us with your order number within 90 days of delivery. We'll confirm next steps - in most cases you won't need to return anything, but if a return is needed we'll tell you where to send it. Refunds are issued to your original payment method within [5–10] working days of approval.

Subscription orders. The guarantee covers your first subscription delivery. Later deliveries can be refunded if returned unopened within 30 days of delivery.

Damaged or incorrect orders. If anything arrives damaged or wrong, email us a photo within 14 days and we'll replace it or refund it immediately - your choice.

Your statutory rights. Nothing in this policy affects your legal rights under the Consumer Rights Act 2015, including your right to cancel an online order within 14 days of receiving it.